For current info please visit detroitmi.gov
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Pay your bill or access your account
Customer Portal
See where data predicts the existence of lead service lines
Water Service Line Inventory Map
Learn how to save on your monthly bill
Water Savings & Safety Tips
For homeowners, find out more about this third-party program
Water & Sewer Line Warranty
The Detroit Water and Sewerage Department (DWSD) delivers clean water and collects sanitary sewage and stormwater from more than 230,000 accounts, representing a residential population of more than 630,000.
DWSD’s water system consists of more than 2,700 miles of water main and 29,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 19 green stormwater infrastructure projects within the city of Detroit. Since June 2019, DWSD has committed $100 million per year to begin to address the aging infrastructure, including replacing lead service lines improving flood mitigation.
For Customer Service and Water & Sewer Emergencies Call
We are here to help you with your Detroit Water and Sewerage Department (DWSD) account.
Options for payment and water conservation assistance for your DWSD account
Learn about the water and sewer systems, pipe responsibility and report water and sewer emergencies.
How to protect your pipes and how DWSD is maintaining and upgrading the public water and sewer systems
Information on correct fire hydrant use and how to apply to use a fire hydrant.
Find out what factors contribute to your bill, how you can pay and dispute your bill
How do I turn on, transfer or turn off water service
Learn ways to get credits on the drainage charge for nonresidential parcels
How to file a damage claim after a sewer backup or other incident related to the water and sewer systems.
The drainage charge is a fee for collecting, storing and treating rain and snow melt that runs off hard, impervious surfaces
You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal.
Information about protecting your water.
The Detroit Water and Sewerage Department (DWSD) has programs and initiatives to deliver clean water, rehabilitate the water and sewer systems, and improve stormwater management.
West Warren/Parkland Neighborhood Stormwater Management Project
Information on Water & Sewer Upgrades: Cornerstone Village
Information on Water & Sewer Upgrades: North Rosedale Park
Funded by the Sate of Michigan, DWSD is replacing lead service lines it has encountered during previous maintenance work near residential properties.
Overview of DWSD's stormwater management activities and the drainage charge.
Information about DWSD contracts and procurements, including the Michigan Inter-governmental Trade Network (MITN)
Detailed engineering specifications used in project contract documents as a standard by which all DWSD projects are developed.
System plans covering improvements and expansion to fresh water and wastewater networks, as well as technical specifications for plumbing and water drainage systems.
The Detroit Water and Sewerage Department (DWSD) has resources, educational materials and tips, and legislative documents available to the public.
Summary of finding from the 2015 - 2016 Blue Ribbon Panel on Affordability
Fats, oils and greases that can build up in your drains and cause sewer backups. The good news is that this is preventable.
Board of Water Commissioners Agendas and Documents